Cancellation & refund policy

Cancel anytime

Tell us by email (info@qudexa.tech) or WhatsApp before your next billing date. There is no notice period and no cancellation fee. Your service runs until the end of the month you have already paid for, then stops.

The free mockup

The mockup of your homepage is always free, with no obligation.

Setup fee

• If you cancel before you approve your website design, we refund the setup fee in full.
• Once you have approved the design and we have built it, the setup fee is not refunded, because the work has been done.

Monthly plans

Months that have already started are not refunded. Cancelling stops the next payment.

Yearly plans

Cancelling a yearly plan stops it from renewing. It runs until the end of the year you have paid for.

What you keep when you leave

• Your domain: we help you move it to your own account.
• Your content (menu, photos, text) and your customer and order data: we send you a copy on request, within 30 days.
• The website design and code stay with Qudexa, so the site goes offline when your plan ends.

Questions

Write to info@qudexa.tech. A real person answers.