Privacy policy

Who we are

Qudexa builds and runs websites, online ordering and booking for restaurants and salons. We work from Busan, South Korea, with our team in Dhaka, Bangladesh. You can reach us at info@qudexa.tech.

What we collect

Only what you choose to send us through our forms (the free audit, plan orders, the Founding 5 application, custom software requests and call bookings):

• Your name, phone or WhatsApp number and, if you give it, your email address
• Your business name, city and a link to your current website or Google profile
• Your message, and for a booked call the time you picked and your time zone
• The page of our site you sent the form from

What we do not collect

• We do not use analytics, advertising or tracking cookies.
• We do not sell or share your personal information, and we do not use it for advertising.
• Your browser stores two small preferences on your own device: your light or dark theme, and whether you have already seen our opening animation. They are never sent to us.

Why we use it

Under UK and EU data protection law, we rely on your request and the steps before a contract with you, our legitimate interest in answering business enquiries, and, where you give it, your consent.

• To reply to you, prepare your free audit or mockup, and hold the call you booked
• To set up and run the services you sign up for, and to bill for them
• To keep our site secure and working

Who helps us handle it

We use a few trusted services. Each only gets what it needs to do its job:

• Supabase: stores the forms you send (servers in Mumbai, India)
• Google (Gmail): emails each enquiry to our team
• Vercel: hosts our website; its servers keep standard technical logs such as IP address and browser type
• Cloudinary: serves the images in our blog
• YouTube: plays our videos, through its privacy-enhanced mode, only when you press play
• WhatsApp (Meta): if you choose to message us there

International transfers

Because our team and these services are in different countries, your information may be handled in South Korea, Bangladesh, India, the United States and elsewhere. We only use providers that protect personal information with recognised safeguards, such as standard contractual clauses.

How long we keep it

• Enquiries that do not become a project: up to two years, then deleted
• Client records: for as long as we work together, and afterwards only as long as the law requires (for example for invoices)

Your rights

You can ask to see the information we hold about you, correct it, delete it, receive a copy of it, or object to how we use it. Write to info@qudexa.tech; we answer within 30 days.

If you are in the UK you can also complain to the Information Commissioner's Office (ico.org.uk). In Canada, to the Office of the Privacy Commissioner (priv.gc.ca). If you are in California, you have the rights given by the CCPA, and we do not sell or share personal information.

Your customers, on the websites we run for you

When guests order or book on a website we run for a restaurant or salon, that business decides how its customers' information is used, and we handle it on its behalf, only to run the site. Each business has its own privacy notice for its customers.

Children

Our services are for businesses. We do not knowingly collect information from anyone under 16.

Changes

If we change this policy, we update it here and change the date at the top.